Terms of Use
Liquid Commerce Solutions Platform
1. ACCEPTANCE OF TERMS
By accessing and/or confirming an order using the Liquid Commerce Solutions Platform (collectively, the "Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the Platform.
2. DESCRIPTION OF SERVICES
ReserveBar Holdings Corp. ("ReserveBar") operates the Liquid Commerce Solutions Platform ("Platform") that connects customers with licensed beverage alcohol retailers as well as other fulfilling retailers ("Fulfillers"). We do not sell products directly. Instead, we facilitate transactions between customers and retailers who are the actual sellers and merchants of record for all products.
Key Services Include:
- • Product advertising and marketing
- • Order processing and payment facilitation
- • Customer service and operational support
- • Digital marketplace technology
3. ELIGIBILITY & USE
To use this Platform, you must meet the following requirements:
- • You have the legal capacity to enter into these terms
- • You are not prohibited from using or fulfilling through the Platform under applicable laws
- • Your use of the Platform complies with all applicable laws in your jurisdiction
- • You agree to comply with all age verification requirements for specific product categories
Important: For beverage alcohol products, you must be at least 21 years of age.
4. ACCOUNT REGISTRATION
To place orders, you may need to create an account. You agree to:
- • Provide accurate, current, and complete information
- • Maintain and update your information as needed
- • Keep your login credentials secure and confidential
- • Be responsible for all activities under your account
- • Notify us immediately of any unauthorized use
5. ORDERING AND PURCHASING
5.1 Product Availability
- • All products are subject to availability based on information provided by the fulfiller
- • Prices are set by the fulfillers
- • Product titles, descriptions and images are provided for informational purposes
5.2 Order Process
- • Orders are placed with fulfillers through the Platform
- • The Platform facilitates the transaction but is not the seller or merchant of record
- • Fulfillers have the right to confirm or reject any order
5.3 Payment
- • Payment is processed directly with the fulfiller
- • The fulfiller's name will appear as the merchant on your credit card statement
- • The Platform handles sales tax and marketplace facilitator requirements
- • Service fees may apply for Platform usage
6. DELIVERY AND FULFILLMENT
- • All deliveries are performed by fulfillers or third party delivery services
- • Delivery areas, timing, and methods are determined by individual fulfillers
- • The customer must be present to receive alcoholic beverage deliveries
- • Valid government-issued ID will be required upon delivery for age restricted products
- • Delivery personnel have the right to refuse delivery if proper ID cannot be verified
7. RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and replacements are handled directly by the fulfiller from whom you purchased, if applicable. The Platform manages policies around:
- • Damaged or defective products
- • Incorrect orders
- • Cancellation policies
- • Orders categorized as return-to-sender
8. PROHIBITED USES
You may not use the Platform to:
- • Fulfill age restricted products to individuals without proper age verification
- • Provide false information about your identity
- • Resell products purchased through the Platform
- • Use automated systems to access or interact with the Platform
- • Attempt to circumvent security measures
- • Engage in fraudulent activities
- • Violate any applicable laws or regulations
9. INTELLECTUAL PROPERTY
The Platform and its content, including but not limited to text, graphics, logos, images, and software, are owned by ReserveBar or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes.
10. PRIVACY AND DATA
The privacy of our customers and partners is important. Our collection, use, and protection of personal identifiable information is governed by our Privacy Policy.
Data Ownership
- • ReserveBar owns and retains data captured through the Platform
- • Customer information may be shared with fulfillers solely for order fulfillment
- • ReserveBar does not sell personal information to third parties
11. SERVICE FEES
We reserve the right to charge service fees for Platform usage. Any applicable fees will be clearly disclosed before you complete your transaction.
12. DISCLAIMERS
We strive to maintain Platform availability but do not guarantee uninterrupted access. While we work to ensure accuracy, we do not warrant that product descriptions, pricing, or availability information is error-free or current.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- • Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim
- • We shall not be liable for indirect, incidental, special, consequential, or punitive damages
- • We are not liable for issues with products, delivery, or services provided by fulfillers
14. DISPUTE RESOLUTION
These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved exclusively in the federal or state courts located in Delaware. Any claims must be brought within one (1) year of the date the claim arose.
15. COMPLIANCE WITH LAWS
You agree to comply with all applicable federal, state, and local laws, including laws governing the purchase and possession of alcoholic beverages, age verification requirements, import/export restrictions, and tax obligations.
16. TERMINATION
We may suspend or terminate your access to the Platform at any time for violation of these Terms, suspected fraudulent activity, legal or regulatory requirements, or other reasons at our sole discretion.
Contact Information
For questions about these Terms or the Platform, please contact us at:
ReserveBar Holdings Corp.
83 Wooster Heights Rd
Danbury, CT 06810
Email: info@liquidcommerce.com